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How ink779 Handles Your Personal Data

This page explains exactly what data ink779 collects when you open an account, how that data is stored, and what rights you have over it. We keep this policy straightforward so you know where you stand before you share anything with us.

Account data protectionDANA, OVO, GoPay wallet dataYour right to access recordsCookie and device dataContact us to update or remove data

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We approach data security as an operational responsibility, not just a policy line. Your account is protected with encrypted connections and session tokens that expire on logout. Cookies help us keep you logged in across your mobile session and remember your preferred deposit method — whether that is DANA, OVO or GoPay. You can manage cookie preferences from your browser settings at any time without affecting your core account access.

Encrypted Connections

All data exchanged between your device and our servers travels over SSL-encrypted connections. This covers login, wallet deposits, cashout requests and account updates.

Cookie Use and Control

We use session cookies for login continuity and analytics cookies to understand how pages are used. You can block non-essential cookies from your browser without losing account functionality.

Data Retention Rules

We keep your account data for as long as you hold an active account. After closure, personal data not required for legal or financial compliance is deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of your records, or request deletion where no legal hold applies. Submit requests through Live Chat or the Help Centre form.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Choices

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first stop. You can reach us through the channels below. Include your registered email and account username in any privacy request so we can locate and verify your record before acting on it.

Team online

Live Chat

Open the chat widget from any page inside your account. Describe your privacy request and our team will confirm receipt and next steps.

Email Support

Send your data request or privacy concern to our support email address. We acknowledge requests and aim to respond within a reasonable timeframe.

Account Help Centre

Log in and visit the Help section to find the Privacy Request form. This path is the fastest way to submit a formal data access or deletion request.

What We Collect and Why We Collect It

ink779 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with ink779, we collect the information you provide directly: your name, email address, phone number and the e-wallet details you use to transact — whether that is DANA, OVO or GoPay. We collect this to process your deposits and withdrawals, verify

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your account identity and send you account-related communications. We also collect technical data automatically: your device type, browser, IP address and session activity. This helps us detect unusual login patterns and keep your account secure. We do not sell your personal data to third parties. Data
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is shared only with the payment processors that handle your DANA, OVO and GoPay transactions, and with service providers who support our platform under strict confidentiality terms. Retention periods vary by data type. Transaction records tied to your wallet activity are kept for as long as
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required under applicable financial compliance rules. If you close your account, we will delete or anonymise personal data that is no longer operationally required, subject to any legal retention obligations in the jurisdictions where this service is available. Availability of this service depends on local law
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and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data at ink779

Here are the questions we get most often about how your personal and payment data is managed. If your question is not covered here, contact our support team directly through Live Chat or the Help Centre.

We store your name, email, phone number and the e-wallet identifiers you register — such as DANA, OVO or GoPay — along with device and session logs tied to your account activity.

Wallet data is shared only with the payment processors that handle your transactions. It is never sold or passed to advertising networks or unrelated third parties.

Log in, head to the Help Centre and use the Privacy Request form. Include your registered email. We will verify your identity and provide your data export within a reasonable period.

Yes. Submit a deletion request through the Help Centre or via email. We will remove data not subject to legal or financial retention obligations after verifying your identity.

We use session cookies for login and optional analytics cookies. You can block non-essential cookies from your browser settings. Core account functions — including deposits and cashouts — are not affected.

Transaction records linked to DANA, OVO or GoPay payments are retained for as long as financial compliance rules require in regions where the service is available under local law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ink779 Handles Your Personal Data

Data Handling, Cookies and Account Security

Encrypted Connections

Cookie Use and Control

Data Retention Rules

Your Right to Request Changes

Reach Us About Your Privacy Choices

Live Chat

Email Support

Account Help Centre

Common Questions About Your Data at ink779

01 What personal data does ink779 store when I open an account?

02 Is my DANA, OVO or GoPay wallet data shared with anyone?

03 How do I request a copy of my personal data?

04 Can I ask ink779 to delete my account data?

05 Does ink779 use cookies, and can I turn them off?

06 How long does ink779 keep my transaction history?

Privacy Policy

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