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Understand What Governs Your ink779 Account

These terms set out what you agree to when you open and use your ink779 account, including how deposits via DANA, OVO, and GoPay are handled, what actions may affect your account standing, and how we apply changes to these conditions.

Account eligibility conditionsDANA, OVO, GoPay wallet rulesDeposit and withdrawal termsAccount suspension groundsIndonesia-eligible regions only

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TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you believe your account has been affected by a condition you did not understand, contact us directly. We review all terms-related queries and respond through the channel you used to reach us. Do not leave a disputed action unresolved — early contact gives us more options to help you.

Live Chat Open the chat widget inside your account dashboard to raise a terms query. Agents can clarify conditions, explain account decisions, and log formal disputes on your behalf.

Email Support Send a written account query to our support address listed in your account settings. Email is suitable for detailed terms disputes where you want a written record of the exchange.

Account Help Page The help section inside your account covers common terms questions, including wallet linking for DANA, OVO, and GoPay, withdrawal holds, and account-closure requests.

What These Terms Actually Cover

ink779 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account with ink779, you accept these terms in full. They apply to every action taken inside the lobby — placing bets, requesting withdrawals, updating your account wallet, and contacting support. When you link a payment method such as DANA, OVO, or GoPay to

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your account, the wallet provider's own terms also apply alongside ours. We do not override those; we work alongside them. If there is a conflict between these terms and any promotional material you have seen, these terms take precedence. We may update conditions at any time.
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When that happens, we notify you through the account dashboard. Continued use of the platform after an update is posted counts as acceptance. If you disagree with a change, you should stop using the account and contact support to close it. Players in Batam, like those
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in any other part of Indonesia, must confirm their eligibility under applicable local law before opening an account. We do not make that determination on your behalf. Terms are written in English; where a translation exists, the English version controls in any dispute.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How ink779 Applies These Terms Fairly

These terms are not one-sided policy text. They describe a real operating relationship — we hold your account data, process your wallet transactions, and make decisions that affect your balance. Each of the four points below tells you how we handle those responsibilities in practice, and where you stand if something goes wrong.

Account Data Retention

We keep account and transaction records for as long as required by applicable regulations in eligible regions. You can request a summary of your account data by contacting support through the channel listed in your account settings.

Wallet Security

Deposits and withdrawals via DANA, OVO, and GoPay are verified against the account name you registered. Mismatched wallet names trigger a manual review; we contact you before taking any action on the transaction.

Cookie and Session Handling

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear these through your browser settings at any time; doing so will log you out of your current session.

Requesting Changes to Your Account

To update personal details, close your account, or dispute a transaction, submit a request through live chat or email. We do not accept verbal account changes; written requests via a logged support channel are required for any account-level action.

Common Questions About These Terms

The questions below cover what we hear most often when account holders need to understand how our terms apply to their specific situation. If your question is not here, contact support directly.

The core terms stay the same. Linking a wallet adds a payment-verification step: your wallet name must match your registered account name, or the transaction enters a manual review queue before it clears.

Depending on the nature of the breach, we may suspend access, freeze pending withdrawals, or close the account entirely. We notify you by the contact method on your account before taking permanent action where possible.

A notification appears in your account dashboard the first time you log in after an update. The updated date shown at the top of this page also changes. We do not send unsolicited SMS updates about policy changes.

Yes. Submit a written dispute through live chat or email support. Include your account number, the transaction reference, and the date. We review disputes against our verification records and respond within the timeframe stated in your support ticket.

Account data is shared only where required by applicable law in eligible regions, or with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell account data to third-party marketers.

You are responsible for confirming that your use of the platform is permitted under the laws applicable in your location. We do not make that determination for you; we only confirm which regions are currently supported on our end.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand What Governs Your ink779 Account

Reach Us About These Terms

How ink779 Applies These Terms Fairly

Common Questions About These Terms

01 Do these terms change when I link DANA, OVO, or GoPay to my account?

02 What happens to my account if I breach the terms?

03 How do I know when the terms have been updated?

04 Can I dispute a withdrawal hold that I think was applied incorrectly?

05 Is my account data shared with anyone outside ink779?

06 What if I live in an Indonesia region where access depends on local law?

Terms & Conditions

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